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Old 02-15-2017, 04:54 AM   #21
htos1
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Originally Posted by Private-Parts View Post
If you have latest Win 10, Windows Defender with Malwarebytes is all you need - unless you frequent porn and other dodgy sites, then all bets are off.
101% correct! 99.9% of my repair calls were from porn infections. I ALWAYS showed the customer the issue especially if the "other half" was present!
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Old 02-15-2017, 04:57 AM   #22
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101% correct! 99.9% of my repair calls were from porn infections. I ALWAYS showed the customer the issue especially if the "other half" was present!
Look up the White Paper on how to edit and test the hosts file

hint 127
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Old 02-15-2017, 07:09 AM   #23
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101% correct! 99.9% of my repair calls were from porn infections. I ALWAYS showed the customer the issue especially if the "other half" was present!
Great customer care...I bet they never called you again!
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Old 02-16-2017, 11:41 PM   #24
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Avast isn't the best free.. Avira is.. It's typically one of five'ish that gets detection of samples fresh off honeypots.. The other four are paid like Dr.Web, GDATA, Quihoo360 etc..

It helps to look at fresh sample virus total results to actually have a clue what works..

The best paid is whatever has the best real time protection like KIS or NIS. There signature databases don't matter.

For already infected boxes you use Kaspersky rescue disk and hope it has a signature, or just use something like deepfreeze.
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Old 02-17-2017, 01:14 PM   #25
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Originally Posted by htos1 View Post
101% correct! 99.9% of my repair calls were from porn infections. I ALWAYS showed the customer the issue especially if the "other half" was present!
funny, most of the malware/crapware I've come across were picked up on facebook through shady links or tagged along on some emoji add on.

Though I gotta say, I always got a kick out of people asking me not to go to or look at stuff in places on their computer due to their "surfing habits". You did call me to fix this thing right?

I would NEVER tell someone else what I found on someone's computer though ,(cept you guys maybe ) with the exception of finding child porn or something where you are legally and hopefully morally bound to do so. It's their puter/their business , not my place and not professional to discuss what's on someone else's machine unless they own it or are the ones paying the bill.
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Old 02-17-2017, 05:37 PM   #26
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Laptop? Use sledgehammer or 38snub .. works for me.
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Old 02-18-2017, 08:35 AM   #27
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How would people who can't reverse engineer binaries tell a client where malware came from? Date correlations? What if the dropper wasn't detected and wiped shadow copies and MUI cache? What if the dropper was pure shellcode(memory resident)?

Better question: How are you guys different from the 65 year old who starts a repair service based one what they read from a dummies book six months earlier or has one of those shit CompTIA or MS certs?
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Old 02-18-2017, 01:39 PM   #28
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Originally Posted by Xavior View Post
How would people who can't reverse engineer binaries tell a client where malware came from? Date correlations? What if the dropper wasn't detected and wiped shadow copies and MUI cache? What if the dropper was pure shellcode(memory resident)?

Better question: How are you guys different from the 65 year old who starts a repair service based one what they read from a dummies book six months earlier or has one of those shit CompTIA or MS certs?

You don't need to be familiar with the intricate workings of enterprise environments for companies that can afford to pay you more than a piece of equipment costs to see what EXACTLY is going on with it.
And it isn't hard to take a quick look around to see what people are doing on their pcs and where they surf. Pretty sure there's a chapter on that in the dummy book.

You may be a super genius in the field but would probably be a shitty "nerd" because you don't come across as someone who understands the needs of the general public.

They just want their shit up and running as fast and cheap as they can. 99% of regular people out there really don't give a shit what it was, where it came from or where it resided on their computer. They just want to be sure it works and you didn't erase their bookmarks and favorites while fixing it.
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Old 02-18-2017, 01:45 PM   #29
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Originally Posted by Xavior View Post
How would people who can't reverse engineer binaries tell a client where malware came from? Date correlations? What if the dropper wasn't detected and wiped shadow copies and MUI cache? What if the dropper was pure shellcode(memory resident)?

Better question: How are you guys different from the 65 year old who starts a repair service based one what they read from a dummies book six months earlier or has one of those shit CompTIA or MS certs?
LOL...and how much would you and your big brain charge an ordinary working Joe to fix His/Her computer?...I have a £10 call out charge and then a £10 an hour rate, half that for pensioners...ordinary folk can't afford to have some computer whiz with their over-qualifications charging a fucking fortune to show them how to clean and instal some virus protection!


And let's get this right, most problems I have come across (90%) are people not having a proper antivirus/malware regime.
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Old 02-18-2017, 02:25 PM   #30
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I use Ubuntu Desktop for pretty much everything but gaming. Never had any problem with this setup.
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